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We offer appointments between 8.00am and 6.00pm on Mondays to Fridays. Please see the extended access page of this website for information about the evening and Saturday morning appointments we also offer.

We operate an appointment system for seeing both the practice doctors and nurses. You may request a preferred GP on booking however this will be subject to availabilty.

To make an appointment: Telephone 01636 702363 (see below) or call at the reception desk. You can also book an appointment using SystmOnline.

Due to high demand we have changed the way we allow patients to telephone the surgery. For urgent on the day appointments please call from 8am, For routine appointments including nurse appointments please call after 11am.

For all other non urgent queries please call after 2pm.

Please note that Mondays are our busiest day.

Please remember: Emergencies will always be seen on the same day.

Please let our receptionist know if your child is acutely unwell and under the age of 5 years as they will be offered a same day appointment.

When you arrive

To save queuing at the counter, please use the touch screens to book in when you arrive for your appointment.

You will find the nurses on one side of the waiting room and the doctors on the other. If you are not sure before you set off, please ask at reception. It is a long way round if you head off in the wrong direction.

Telephone Triage

Each doctor has telephone triage slots which may be allocated to you if you ask for an appointment. A doctor will then ring you back and offer the most appropraite outcome e.g. an appointment or medical advice.

A triage nurse is also available most mornings between 08:30 and 11:00. To access a triage doctor or nurse please call 01636 702363.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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